WHICH SERVICES WILL NOT SURVIVE CLUBHOUSE ENTRY?

If you are reading this blog post I probably don’t have to introduce you to the belief that Clubhouse, new audio, social network and culture phenomenon will be big. May or may not you be Clubhous-er yourself, you still going to be affected by (what some might call the 3rd wave of) audio fascination. How exactly that is possible is what I would like to walk you through in next lines.

Many do attribute the sudden spike in Clubhouse (CBH) userbase to COVID pandemic situation. To be fair, lock-downs (and alikes) certainly do play into cards of virtual, over distance chat app. But to largely dispel this simplifying argument, let me point out that Clubhouse emerged in March 2020 and it took 3 waves of COVID (until Jan 2021) for CBH to gain the traction. What is more, Facebook released in Q2 2020 the CatchUp App (in many aspects mimicking the CBH functionalities) and silently hushed it under table after few months of, ehm, no real interest. Thus, for those betting on Clubhouse will be dead with civilization walking out of the pandemic, I would suggest to rethink the fundaments.

What exactly is the CBH’s value added?

I don’t want to bother you with CBH Newbie course on what functions this audio social network does (or does not) offer, as there are comprehensive sources along this line. However, for debating what will happen to neighboring services,  we should understand what extras CBH bring to the table:

  • Democratizes Audio podcast creation. You may argue that there has been already a plethora of tools to kick-start your audio podcast host career. But none of them has been as simple as bare unmute button in your CBH app. Yes, with Clubhouse your threshold to generate mass audio content is down to smartphone ownership.
  • Summon the legend. You can certainly assemble your prominent guest into podcast studio, but only if you are close enough not to make the travel-in-travel-out time investment not ridiculous compared to actual interview air time. With CBH you can have as little as minute or ten of VIP without her/him making single step out of their apartment. What is more, VIP’s participation can be summoned from the up, by single + sign and the other side has option to politely turn the invite down. That cuts speaker arrangement to literally seconds.
  • Enables instant room in crowded place. One of the less evident, but striking features of CBH is fact that you can call townhall meeting on any topic any point of time. Sure, before COVID you could have taken amplifier and start shouting on the square. The difference is that CBH emulates the same thing, but with the “square” being 24/7 crowded by people. Let me illustrate this with my very own experience: I took part in room hosting panel debate. As the panel came to its end, I opened instant room with title “How did you like this debate” and within 5 min had 2/3 of the original debate headcount in my room exchanging thoughts on how panelist actually did. (just to put that into context my CBH followership has been back then 1/100 of most of the panel debate speakers)
  • Immediate, short life content. Some might consider this detriment while others genius of CBH, but all the audio content generated here is expected to die with room being closed. Yes, there is the recording option heatedly debated, but the original DNA of Clubhouse seems to be rather instant gratification. With podcasts you can pause or reload later. If you see your star talking on CBH you better rush to hear what (s)he has to share. Or you might regret it. And that is magnetic dimension of the CBH content.
  • Authority is earned, not given. As literally anybody can be CBH host, over the time, the CB authority will be earned. You can be villager with internet signal barely enough to run CBH and challenge the best journalist Pro in interview skills. Sure, only if you can. But what if you can for real?

There has been millions of articles and blog posts celebrating (or downplaying) the essence of CBH and I do not intend to queue for your attention on this. However, I have been personally lacking is a bit more strategic, forward-looking thoughts on who will benefit, suffer (or down right die) from CBH entry to the scene. As much as there surely might be some wild implications (that I do not dare to speculate about), I think a fair analysis of what impact on services neighboring with CBH would not hurt. Let me, therefore, take one-by-one into spotlight and assess how much of the opportunity or threat CBH might account for.

CBH vs. PODCASTS

If I was asked to describe CBH without using words audio and social media, I would probably wrap my explanation into Podcasts. That is because, from all the thigs of the World, audio podcasts are (both in form and benefit for end-user) probably as close to CBH as you can get. One might think of CBH being actually “just extension of podcasts” (which I would deem mistake). So what exactly is CBH likely to summon on its nearest podcast sibling?

As much as they are similar, the main difference between CBH and Podcasts is that they are on-demand. Meaning, you can choose time when you listen to podcast, you can rewind it or re-listen if you didi no catch some notion fully. That is supreme to CBH in which all is gone in a second and you can only listen to it when it happens. On the other side, CBH tops podcast on interactivity.

EXPECTED CBH IMPACT: Podcasts will be negatively hit in short term (as people devote more time to CBH  leading to cut in podcast consumption). But in mid-term they recover mostly, leading to split and specialization of hosts towards either more interactive (CBH) or more structured and condensed (Podcasts) gigs. And there surely will be a lot of hybrid formats in between (like recording CBH rooms for podcast format or podcast hosts experiment with more interactive rooms)

CBH vs. MEETUP

If you look for exemplary victim of the CBH rising, then Meetup platform is the one. The simple reason for this bold statement is that CBH is something like superset of Meetup functions (whose mission is mainly to bring to attention of sizable (and likeminded) crowd to event happening). And offering this as-a-service to B2B customers mainly.  Well, CBH can do all that Meetup was doing and it can actually host the very event itself. And its all for free (at least for now). Meetup’s outlook got already doomy with pandemic cutting the option of meetups take physically place. In respond to this, Meetup took the only logic step to motion towards virtual events. And .. BANG! That was the trap drop of CBH. I would be shocked if Meetup ever recovers from this.

EXPECTED CBH IMPACT: Killed by CBH

 

CBH vs. FACEBOOK

When assessing the face-off with giants of social media, it is a bit of the moving target shot. Facebook has proven already early Feb 2021 that it does not intend to sit and wait for CBH to eat into its kingdom (and profits attached to it). So commenting on clash of these two forces is bit more like chess match commentary. However, Zuckerberg indicated that CBH is deemed to be serious foe and will face all the competitive treatment from Facebook. From my point of view, CBH can only claim the “bored so scrolling through FB feed” part of Facebook screen-time. Networking, direct messaging, sharing video and pictures, that all is missing in CBH. On the other hand, until CBH gets Android resolved, Facebook can effectively counter-strike with own audio-chat platform carving enough breathing room for itself in audio social media space. EXPECTED CBH IMPACT: Only minor decrease in Facebook activity.

 

CBH vs. Radio

Assessment of traditional radios’ hopes is looks a bit more difficult on first sight. But if you strip out layers of historical sentiments, picture resembles the CBH vs. Meetup stand-off in sense of CBH can offer everything that FM radio has to offer. Not surprisingly, there are already 24/7 airing radio formats on CBH running. Therefore, the fight with CBH boils down to 2 factors: A] the coverage of Internet signal vs Radio signal ; and B] IT literacy of the radio audience. Thus, yes, in some geo areas Radio will maintain monopoly and also true that senior listeners are less likely to appear on CBH platform. But you can smell this holds true only to certain time. Because on both dimensions the development is running against the traditional radio odds. EXPECTED CBH IMPACT: Gradual but severe decline.

 

CBH vs. TRADITIONAL CONFERENCING

Conference (tourism) is yet another industry with nothing-to-envy fate. Completely trashed by 2020 pandemic, on its needs and now facing serious threat or replacement by ap like CBH. Without too much further due, let me comment that traditional (and virtual) conferencing is facing “Embrace Change or Bleed Out” dilemma. For those seeing opportunity in CBH (after all you spare all the rooms rent and equipment rental and people even eat they own food along), they might revive on/with CBH. But for majority of the others, this is probably pretty bleak game-over.  EXPECTED CBH IMPACT: Devastating damage.

 

CBH vs. YOUTUBE (and other video streaming)

The most complex (and thus most difficult to evaluate) is the relationship of CBH to video streaming services. Upon shallow consideration, CBH should not dare to think of hitting Youtube. After all, Youtube videos have all the audio content + video (and its monetization) on top of it. Also many YouTubers have vast influencer power which they don’t easily let go. I have to credit Miroslav Petrek for interesting twist to thinking about Youtube vs. CBH match. He pointed out that much of the Youtubers’ content is actually mere audio with some background theme. Thus, yes, the sexy faces or figures of Youtube host might not have chance to shine on CBH room, but does it really matter that much? And does the fact that I can talk in person to my star (that I would only have to passively listen to) outweigh this shortcoming?

EXPECTED CBH IMPACT: Some damage will be done, as the influencer sound-including content monopoly of YouTube {and its cousins) will split among audio-only and audio+video. And there will be also rise of Clubhouse-influencers damming a bit Youtube’s role in this area.

 

CBH vs. LinkedIn

LinkedIn as predominantly the professional social network stands  a bit aside from the main battlefield of CBH entry. Also the use-cases and value added of networks like LinkedIN (or German speaking Xing) has little overlap with CBH features. Therefore, we can assume CBH will have no means to challenge LinkedIn’s positioning of “place to look for talents” (or jobs which is just other side of the same coin). Though to be fair, recruiters and headhunters are pretty populated among early adopters of CBH. However, whatever (speaker) reputation you manage to build on CBH you might need to cement this into resume readable/usable in recruitment process. So in countries where CBH userbase will surpass LinkedIn account penetration, CBH rise might even (slightly) facilitate the growth of LinkedIN. As a side note, the HR services industry’s interest into CBH might be well fueled by chance to both scout (or showcase) the potential candidate for hiring organization. So be careful with answering the CBH questions, as some of them might come from you potential boss. EXPECTED CBH IMPACT: Positive synergy with CBH growth

 

CBH vs. TikTok

Besides President Trump’s effort to weir it, TikTok was (deemed to be) the next big  thing on social media scene. With its unique short term video content appeal, it was gaining traction with mainly younger cohorts of the internet population. So how does CBH rise impact this? Well, video still trumps audio, but we debated that this might be myopic way looking at this already in YouTube discussion above. Also TikTok is more one-way communication prone and hence you need to ask: Would you , as teenager, try to win heart of your dream girl with trying to hook her on funny videos or rather chose option to talk her into dating in private CBH chamber? Attention of once-to-be-adults is flickering. And CBH (also officially forbidden for under-aged, or exactly because of it) is fresh breath in direction from TikTok. EXPECTED CBH IMPACT: Some damage, diverting the attention of TikTok’s key target group.

 

CBH vs. Telecoms

This comparison pair might surprise you, because CBH actually does not claim any foothold in telecommunication arena. Well, but take 2 steps back and think about it again. Isn’t the CBH room just a group conf-call? Don’t get me wrong, I am not trying to suggest that CBH might be threat to Telco’s, quite the contrary, as Telecoms are on pathway to walk away from voice calls anyway. So they don’t mind any other platform morphing yet another (minor) portion of voice traffic into internet packets. What is also important to note that given the choice between streaming video content and audio content, the latter is certainly less bandwith drag. Ultimately massive adoption of CBH would help to take some download stream drain and lead to customers more happy with capacity at hand. CBH thus might indirectly help to make the cell network more stable and satisfying.

EXPECTED CBH IMPACT: Minor positive impact

 

CBH vs. Zoom

Working for TeamViewer, remote work and teleconferencing software provider, I can tell you that sizable part of the video calls either abstain from or would not mind move from video call to audio-only meeting. After all, this was how the things had been done before the internet boom. In COVID times the video extra is often warmly welcomed extra, but when CBH-like service is still acceptable fall-back option. Therefore, CBH will probably not endanger (or slow down) the growth of Zoom, TeamViewer or MS Teams. But it can cut into low-end tiers of the paid customer base all of the sudden having yet another free service option to consider. What is more most of the pricing strategies of videoconferencing step/up with number of participants allowed (for given price tier). 5000 participants for free sounds like “hole into ship” of some of those business models. However, this all can only happen if CBH mushrooms itself into all relevant mobile phone platform. In its current state (lacking screen sharing or presentation mode), CBH is not too much of a business threat for video conferencing.

EXPECTED CBH IMPACT: Minor negative impact

 

Summing up THE LANDSCAPE

We managed to debate quite a few stand-offs involving Clubhouse and other neighboring services. To put that all into single context following infographic should give you transparent overview of where the blood and where the Champaign will be running on CBH staircase:

 

 

Author is, together with Gabriel Toth founding member of “DATA on SLOVAK CLUBHOUSE COMMUNITY” project and is active Clubhouse-speaker under nick @FilipVitek.

2021 TRENDS YOU SHOULD BE AWARE OF [overall listing]

Christmas guarantee presents, rights? Well only if you behaved, which often ruined my chances. Still, small piece of child, deep down there, still hopes to unbox some surprises. However, as we get older, one needs to be frank with her/himself on if you actually have dopamine surge in scavenging surprises for others or you rather indulge yourself in untying ribbons and tearing the gift papers.

When you get yet one more rank mature, you build rituals also for days after the gifts Hunger games. For more than 5 years in row I have a secret, trump (hopefully, now this word finally cleared off the side meanings) card up my sleeve. Time window between Boxing day and New year’s dawn I devote to reading spectacular compilation of WIRED magazine trends. Submerging into this immensely eye-opening compilation of “things-you-didn’t-expect-to-come-yet” is not only fun to read (and savior from all cookies gobbling), but an inspiration well for up-skilling or new year’s resolutions.

I was surprised how little of spontaneous awareness this masterpiece has, though you can order it publicly (or buy in international press newsstands). Let me be this year once more your fast track through trends you REALLY ought to be aware of. This year in a bit different blog format (which is aftermath of one of the very trends):

 

AI will enhance REMOTE LEARNING [2021 trends]

 

 

MACHINE LEARNING goes physical [2021 trends]

 

 

 

 

QUANTUM gets networked [2021 trends]

 

 

Does your insurance cover HITTING A SATELLITE? [2021 trends]

 

 

REMOTE WORK goes from bare minimum to … [2021 trends]

 

 

 

Yet ANOTHER SENSE we surrender to computers [2021 trends]

 

 

 

AI will DETECT DECEASES at their earliest stages [2021 trends]

 

 

 

CITIES rebrand, STATES reposition [2021 trends]

 

 

 

 

AUTONOMOUS VEHICLES finally find their market [2021 trends]

 

 

 

LIFESTYLE morphs towards communities [2021 trends]

 

 

 

VIRTUAL-FIRST will take its opening shots [2021 trends]

 

 

 

RECRUITMENT will disconnect from your location [2021 trends]

 

 

 

We agree to PAY to be FREE OF ADVERTS [2021 trends]

 

 

STORY-telling moves to PHONES [2021 trends]

 

 

 

 

 

CONSPIRACIES take refuge into ALT-TECH [2021 trends]

AI will enhance REMOTE LEARNING [2021 trends]

Attempts on distance learning have been popping here and there for some years. After all Udemy, Coursera (and vast DYI YouTube flood) have been here for years. Still, few months back, remote learning turned into billion students’ issue over the night. Along with somewhat rude shock (to parents) on how rudimentary (or non-existing) the contemporary education-over-distance in reality is.

This all has been happening with AI training its edu-tech muscle in background, mostly unnoticed. It’s a bit ironic it took pandemic to reveal that the gap between human- and machine-teacher is not that big after all (not to the machine’s blame). With parents seeing teachers to struggle with establishing zoom call first place (or even sending and collecting the hard copy assignments via post), it only takes some courage on edu-tech side to tip the avalanche down the valley. And examples there are …

Chinese online education company named VIPkid has launched project with 700 000 students that received online courses with embedded AI elements (like fun characters “assisting” the actual human teachers in videos). AI’s is always cooking the extra content uniquely (and specifically) to progress of the individual student. More strikingly, VIPkid also did A/B test of some classes taking human-only content and other exposed to enhanced, AI-supported content along the very same teacher. The results speak for themselves: in AI-supported classes the correct answers on final examination went from 50% to 80% and passing the course went from 80-tish to 90-tish percentage points.

Well, it makes all of the sense, after all. Each individual student accumulates “learning gaps” in different topics of the curriculum. Human teacher, however skilled or eager to help, can stop to re-explain only that many concepts per given learning hour. Thus, having the general, common content, supported with individual support on what you specifically didn’t get, must inevitably lead to better overall class result.

There is one important caveat to notice here, though. From the essence of the thing, this AI supported content will primarily come in major world languages (first). This might breed inequality in education standards for communities where none of the most widely used languages is spoken (or even taught). So if you can read between the lines, … , yes English, Chinese or Spanish would be good.

What this means for teachers? That will be follow in one of my 2021 soon-to-come blogs. Stay tuned.

 

 

 

 

MACHINE LEARNING goes physical [2021 trends]

We all got used to (not necessarily appreciative of) machine learning recommending products, sorting our social media feeds or matching us with potential dating partners. However, the common factor of all this AI use-cases has been that it tries to influence our lives through software interface. Experts believe 2021 will change this, with machine learning entering also our physical lives. Not convinced? Read on.

Most of the autonomous machines have been developed for close environments of the factories, warehouses or other sites that are insulated from real human humming. The reason why machines were not allowed “out among humans” is that constrained environments set the sensing and intelligence need bar just low enough for machines to actually exceed it. However, recent development in reinforcement learning, NLP, computer vision and auto-ML areas have opened room for constructing intelligent machines that manage to operate also in open society.

The main point of change is that above mentioned cocktail of AI approaches gives machines chance to learn beyond their original scope of responsibilities (may the need be and opportunity be granted by its creators). As result, we will meet robots moving along to fulfill their duties. The interesting part of this change is that it all will happen without the consent of individuals passing by. (Can you object to street sweeping machine, it if does not hurt anybody and does not destroy anything of the value?) One should also admit that highest goal of first ML moving objects “out in wild”, most likely, will be to avoid humans first place. So, machine learning will not only get physical, but also (somewhat) ignorant.

 

 

 

QUANTUM gets networked [2021 trends]

Quantum computing (QC) is not a new-kid-on-the-block. If you still seek easy way to wrap you head around quantum computer, here is short take on it from one of my previous posts. However, for QC to cross the line from cool to useful, it still needs to accumulate more QuBITs (basic operating capacity units) to arrive at (range of) thousands; where even the best quantum computers are still below 100 of them for now. Until they get there, quantum computer remains fancy, too costly brag-item of the lab or company annual report.

On the positive note, human kind seems to take lessons from ordinary computer’s history. The real burst in (commercial) heavy computing launched when companies had stopped trying to build their own gym-size server rooms and honed the power of networked, cloud orchestra of “ordinary” PCs. Same way out of the trouble, Quantum computing will in 2021 enter era of networked clusters. Because, as complicated it is to amass large Qubit units in single system, our internet infrastructure makes it possible (if not down right easy) to gear distant smaller QC’s into powerful assemblies.

This “let’s connect” trend will also incentivize teams already daring to build smaller Qubit instances but failing to catch-up with IBM-like behemoths race for record QuBITs in single machine. Before they had no “commercial value” behind building small QC.  Now they can rent their QC computational power in small chunks and on demand. Ok, but who cares?

Ongoing rise of QC clusters will certainly raise eyebrow of the cryptographic community. As cloud quantum computers will make it easier to crack through some recent all-mighty cypher standards. Teams striving for complex simulations will meddle their hands, too. Ultimately, networked QC’s might accelerate also quantum computing shift towards mainstream.

 

 

 

REMOTE WORK goes from bare minimum to … [2021 trends]

The cynics claim that 2020 has taught us what are 3 important life pillars: Health, Family and stable internet connection. 😊 Yes, Teleworking, home office or remote work, call it whatever you prefer, has undoubtedly become THE most important social trend of 2020. And it will certainly carry on in next years to come. As much as there are some of us, who crave for coming back to office (or often rather back to office’s coffee machine or bean bags), quite a few people feel some relief in working from home. Cutting 2+ hours of communing back-and-forth, dropping detours from work to school or Kindergarten to pick the kids up or simply having garden or park close that you can enjoy more when working from home.

Certainly, work over the distance is not 2020 invention, most of us spent some days of home office before COVID ever emerged. But more often than not, this felt in past more like garden-leave or (almost) sick day not worth officially applying for. Also some organizations were more inclined on remote collaboration of teams that other. For example Wikipedia, in its essence, is remote working. Most of it contributors has done all their work for Wikipedia from home (or other remote locations). Wikipedia turns in 2021 (unbelievable) 20 years old already (!) Hence, remote work is here for decades. So what is the going to be change in remote work in 2021?

Well, firstly the abrupt shock of ending in home-office (often literally) from night to morning, has thrown majority of the teleworkers into emergency mode. Not to much surprise PC monitors had been the 2nd most shopped-for goods in first 2 weeks of pandemic. And here comes the first important trend: As much as you can purchase additional screen (or laptop first place) to convert your room into new home-office, your software does not adopt over the night. Yes, Zoom, TeamViewer or similar tools have went through sudden spikes of demand, but what I mean here are the office platforms as well. Most of the banking teller applications don’t run over the cloud, and (for security reasons) you need to be logged into bank infrastructure for applications to work. Majority of the public offices did not have infrastructure or software platforms designed in a way that remote logging into would be even possible. Thus, 2021 will be year of adjustments to SW making the remote work possible (or not ridiculously cumbersome) first place.

However, the changes will not stop there. Popular collaboration tools would need to heat their R&D to enable functions in their applications that will (at least) emulate feeling of team cohesion, sense of belonging. Virtual parties, all-hands meetings and other aspects of work-related human huddles of past need to find their digital representation as well.

Some companies shoot even higher. In many corporations (including IBM as example) they have taken extra step to employ Artificial intelligence to predict compatibility of working together (even if not meeting in person). Also several initiatives proven the concept of detecting emotional state of the person from the meta-data of email communication (so not reading content of messages, but rather observing how your emailing pattern in terms of time-to-respond, length of the email and percentage replies, … evolves for individual). Though EU’s GDPR will probably raise eyebrows on such an attempt, non-EU implementations are already rolling their sleeves up.

To add something on the positive side of the AI’s role in this trend, research has been also commenced on how AI could mimic “watercooler moments” of unplanned encounters leading to ideas cross-pollination. Here the artificial intelligence predicts both the right timing as well as most likely subject to bring you “Heureka” moments into (otherwise) lonely home office session.

To sum it up, remote work in 2021 will would progress from basic (thrown-into) necessity up to something alleviating pains and pitfalls of social distance to your co-workers. Software applications (and sophisticated algorithms) will sprint to close this gap (and earn penny here and there for that). This will put even more leverage for employees desiring to work from home permanently. And as with many other work environment swings, it will crash with how much the managers are ready to let go for these new trends. Thus, if even after 2020 you are not allowed to work from home, it smells like your superiors’ phobia. <in that case don’t forget to read the 2021 recruitment trend as well>